Website Maintenance in Traverse City, MI

Website Maintenance in Traverse City, MI

Monthly website maintenance for Traverse City businesses: updates tested before they go live, daily backups, security and uptime monitoring, and a developer who answers when something breaks.

Quick Answer: Website Maintenance for a Traverse City Business

Website maintenance is the work that keeps a site online, secure and current after launch: software updates, backups, security monitoring, small content changes and fixes when something stops working.

You are in the right place if:

  • Your site has not been updated in months
  • Nobody is backing it up
  • Forms or checkout have silently stopped working before
  • Your developer has disappeared
  • You get plugin, theme or security warnings you ignore
  • You want one number to call when the site breaks
Plans are $149, $299 or $599 a month depending on how much care the site needs. Book a free consultation and we will tell you honestly what your Traverse City business needs.

Website Maintenance for Traverse City, MI

We provide website maintenance for businesses in Traverse City, MI and across Michigan. Whether you are starting a new company and need its first website or run an established Traverse City business whose online presence has fallen behind, the work is done by our own developers in Mississauga, Ontario and delivered to you wherever you are.

Traverse City is on Eastern (Central in the western Upper Peninsula) time, in the same time zone as our office in Mississauga, Ontario, so our working days line up exactly.

We are a Canadian web development team working with US clients remotely over video calls, email and a shared project board. Prices are quoted in Canadian dollars, and you get a fixed, itemized quote in writing before any work begins.

Every project is handled in-house by our website maintenance team, and you can see recent work in our portfolio. Reviews are on our Google Business Profile.

Every Traverse City maintenance plan includes

  • Monthly software updates tested on staging
  • Daily off-site backups
  • Security scanning and firewall
  • Uptime monitoring and alerts
  • Form and checkout checks after updates
  • Performance checks
  • A monthly report of what was done
  • Email and phone support

What You Get

Website Maintenance built for how Traverse City customers find and choose a business.

Tested Updates

WordPress core, plugin, theme and app updates applied on a staging copy first, then checked on the live site.

Daily Backups

Off-site backups every day, with restores tested so they work when you need them.

Security Monitoring

Malware scanning, firewall rules, login hardening and cleanup if anything gets through.

Uptime Monitoring

The site is checked around the clock and we are alerted before your Traverse City customers notice.

Content Updates

Hours, prices, staff, photos and new pages changed on request, within the plan's allowance.

Fixes and Support

Broken forms, layout bugs and plugin conflicts fixed by the developers who know your site.

How a Traverse City Project Runs

The same five steps for every client, across the street or across the continent.

1

Discovery call

A free call over video or phone about your business, your customers and what the project needs to do. No pitch deck, just questions.

2

Scope and quote

A written scope and a fixed, itemized quote. You know the price and the schedule before any work begins.

3

Design and build

Designs reviewed in your browser, then the build on a private staging site you can test from anywhere.

4

Launch and training

A launch checklist, training for your team and everything registered in your company's name.

5

Ongoing care

Optional maintenance plans from $149 a month, or hand the site to your own team with full documentation.

Traverse City Website Maintenance Plans

Three monthly plans. Every one includes tested updates, daily backups, security and uptime monitoring.

$149 / month

Essential Care

Security, tested updates and daily backups for a site that mostly needs to stay online and safe.

  • Monthly updates tested on staging
  • Daily off-site backups
  • Security scanning and firewall
  • Uptime monitoring
  • 4-hour response in business hours

Best for: Brochure sites and small business websites

$299 / month

Professional Care

Adds content updates, form and checkout checks and performance work for sites that bring in leads or sales.

  • Everything in Essential Care
  • Content updates each month
  • Form and checkout checks after updates
  • Speed and Core Web Vitals checks
  • 2-hour response in business hours

Best for: Lead-generation sites and small stores

$599 / month

Enterprise Care

The closest coverage and fastest response for sites the business cannot run without.

  • Everything in Professional Care
  • Priority development time
  • Staging environment maintained
  • Monthly review call
  • 30-minute response in business hours

Best for: Stores, portals and multi-site businesses

Who We Are

A Canadian web and software development team, working with Traverse City businesses remotely.

PrimaryDM is a team of developers based in Mississauga, Ontario. We have been designing and building websites, online stores and custom software since 2018, and the work is done by our own developers rather than handed to a template shop or an outside contractor.

Clients get one developer contact who knows their project, a fixed and itemized quote before anything starts, and ownership of the domain, hosting and code from day one. If you ever change developers, everything goes with you.

We hold a 5.0 rating on Google from 90+ reviews. You can read them on our Google Business Profile, see recent projects in our portfolio, or read more about the team.

  • Founded2018
  • Based inMississauga, Ontario
  • Google rating5.0 from 90+ reviews
  • QuotesFixed and itemized, in writing
  • OwnershipDomain, hosting and code in your name

Everything We Offer in Traverse City, MI

Website Maintenance is one of 13 services available to Traverse City businesses, all from the same in-house team.

Website Maintenance Elsewhere in Michigan

We also work with businesses across Michigan.

Working With a Traverse City Business From Ontario

Most Traverse City projects run entirely online: a discovery call, a written scope and quote, design reviews in your browser, a staging site to test and a launch checklist. The only thing that changes with distance is the calendar, and our working days line up exactly.

You get a Canadian team's pricing with the same process and ownership terms as our Ontario clients: the domain, hosting and code are registered in your company's name from day one.

What Traverse City clients get

  • A fixed, itemized quote before any work begins
  • One developer contact who knows your project
  • Calls scheduled around Eastern time
  • Staging site to review before launch
  • Everything registered in your name
  • A monthly report of what was done

Website Maintenance Traverse City, MI FAQs

Questions Traverse City business owners ask before starting.

Ask Us Anything
What platforms do you maintain for Traverse City businesses?
WordPress and WooCommerce sites make up most of our plans, and we also maintain Shopify stores and React or Next.js applications. If your site was built by someone else, we review it first and tell you what it needs.
Can you maintain a site you did not build?
Yes. Most maintenance clients come to us with a site built elsewhere. We start with an audit of the site, hosting and plugins, fix anything urgent and then move it onto a monthly plan.
How fast do you respond when something breaks?
Response times depend on the plan: four hours on Essential Care, two hours on Professional Care and thirty minutes on Enterprise Care during business hours. Critical outages are handled first on every plan.
Do you work with businesses in Traverse City, MI?
Yes. We work with Traverse City clients remotely: discovery and design reviews happen over video, you approve each stage in your browser, and traverse City is on Eastern (Central in the western Upper Peninsula) time, in the same time zone as our office in Mississauga, Ontario, so our working days line up exactly.
Are your prices in US or Canadian dollars?
Quotes are in Canadian dollars. Convert at the day's exchange rate for the US figure; the Canadian dollar has traded below the US dollar for well over a decade, so the amount in US dollars is lower. You can pay by card or bank transfer.
Do you also work elsewhere in Michigan?
Yes. Besides Traverse City, we work with businesses in Detroit, Grand Rapids, Ann Arbor, Lansing, Troy and Kalamazoo and across the rest of Michigan. The process is identical wherever you are in the state.

Ready to Talk About Website Maintenance in Traverse City, MI?

Tell us about your business and what you need. We reply with honest advice and a fixed quote.

What happens next?

  • 1.We'll review your project requirements
  • 2.Schedule a discovery call within 24 hours
  • 3.Provide a detailed proposal and timeline
  • 4.Begin development with your approval