Shopify Maintenance

Shopify Store Maintenance & Support

Ongoing care for Shopify stores: theme updates, app clean-up, speed, checkout testing, redirects and content changes, handled by developers who build Shopify stores every week.

Quick Answer: Does My Shopify Store Need Maintenance?

Shopify looks after the platform, but not your store. Themes fall behind, apps pile up and slow things down, and products change faster than redirects and links get fixed. A little regular care prevents most of the problems store owners call us about.

Your store probably needs attention if:

  • It has slowed down as you added apps
  • You uninstalled apps but the store did not get faster
  • Your theme is several versions behind
  • Old product links lead to "page not found"
  • Checkout or discount codes have broken without anyone noticing
  • Nobody on your team has time to update products and banners

Store Maintenance, Not Server Maintenance

Shopify is a hosted platform, so you never have to patch a server or update a database. That is one of its strengths. But it means the work that keeps a store fast and selling sits entirely in your theme, your apps and your content, and that is where most stores slowly degrade.

We take that work off your plate: keeping the theme current, auditing apps and the code they leave behind, testing checkout and payments, fixing redirects when products change, and making the product and content updates you do not have time for. We also build stores from scratch, so the same people who know Shopify development look after yours.

Plans start from $149 a month. See our website maintenance plans for what each level includes, or ask for a store review and we will recommend one.

Shopify maintenance covers

  • Theme updates, tested before they go live
  • App audits and leftover code clean-up
  • Speed checks on mobile
  • Checkout, payment and discount testing
  • Broken link checks and 301 redirects
  • Product, collection and banner updates
  • Theme backups before every change
  • A plain-English monthly report

What We Look After

The parts of a Shopify store that need regular attention.

Theme Updates & Fixes

Keeping your theme current without losing your customizations, and fixing layout or display issues as they come up.

App Audits

Reviewing installed apps, removing the ones you no longer need and cleaning up code they leave in the theme.

Speed

Image optimization, script clean-up and theme tuning so pages load fast on a phone, where most shoppers are.

Checkout Testing

Regular test orders through checkout, payments, shipping rates and discount codes, so problems are caught before customers hit them.

SEO Housekeeping

Redirects for removed products, fixed broken links, and titles and descriptions kept up to date as the catalogue changes.

Content Updates

New products, collections, banners, promotions and page edits, so the store stays current without taking your time.

Troubleshooting

App conflicts, theme bugs and integration problems diagnosed and fixed by developers who build Shopify stores.

Monthly Reporting

What we changed, speed results and anything that needs a decision from you, in plain English.

Shopify Maintenance FAQs

Ask Us Anything
Does a Shopify store need maintenance if Shopify handles hosting?
Yes, just a different kind. Shopify keeps the servers, security and platform up to date, but your theme, apps, product content, redirects and checkout setup are yours. Apps get added and abandoned, leftover code slows the store down, theme versions fall behind and broken links pile up as products change. Regular maintenance keeps all of that in check.
What is included in Shopify maintenance?
Theme updates and fixes, app audits (removing apps you no longer use and the code they leave behind), speed checks, checkout and payment testing, broken link and redirect fixes when products change, product and collection updates, and a monthly report of what we did.
How much does Shopify maintenance cost?
Our maintenance plans start from $149 a month, and stores that need regular content changes or speed work usually suit a higher plan. We recommend the right level after reviewing your store, and you get a fixed monthly price.
Can you maintain a Shopify store someone else built?
Yes. We start with a review of the theme, installed apps, speed and checkout, fix what is broken, remove what is not needed, and document how the store is set up so you are not dependent on one person.
Why is my Shopify store slow?
The most common causes are too many apps, code left behind by apps you uninstalled, large unoptimized images, and heavy theme features you do not use. We find what is slowing the store, remove or replace it, and check the result on mobile.
Do you back up Shopify stores?
Shopify does not provide restorable backups of your products, theme and content out of the box. We can set up a dedicated backup app and keep copies of your theme before every change we make, so a bad edit or app conflict can be rolled back.
Can you make product and content updates for us?
Yes. Adding products, updating collections, changing banners and seasonal promotions, editing pages and blog posts. Larger one-off changes are handled through our website updates service.

Want Your Store Looked After?

Tell us about your store and what is bothering you. We will review it and recommend the right level of care.

What happens next?

  • 1.We'll review your project requirements
  • 2.Schedule a discovery call within 24 hours
  • 3.Provide a detailed proposal and timeline
  • 4.Begin development with your approval